Returns & Exchanges

At Kobee's, we want you to love your natural glow as much as we do, which is why we offer a 30-day satisfaction guarantee on all our eco-friendly skincare products. If you aren't completely satisfied with your purchase, we've made our return and exchange process simple and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the products in their original packaging or a similar eco-friendly mailer to ensure they arrive back to us safely.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your package.

• 4.
  Receive Your Refund

  Once our team receives and inspects your return, we will process your refund or ship your new exchange items within 5-7 business days.