Frequently Asked Questions

Everything you need to know about our natural lip care and beauty essentials.

What makes Kobee's products different from other beauty brands?

We prioritize simplicity and sustainability. Our products are handcrafted using only four to five natural ingredients, ensuring your skin gets exactly what it needs without any harsh chemicals or synthetic fillers.

How long will it take for my order to arrive?

Orders are typically processed within 1-2 business days. Standard shipping within the United States generally takes 3-5 business days, though international shipping times may vary based on the destination.

Are your products cruelty-free and eco-friendly?

Absolutely. We never test on animals, and we are committed to the planet. Our packaging is plastic-free and compostable, helping you maintain your beauty routine without the environmental footprint.

What is your return policy?

We want you to love your glow. If you are not satisfied with your purchase, you can return unopened products within 30 days for a full refund. Please contact our support team to initiate a return.

Do you offer international shipping?

Yes, we ship our natural beauty products worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as modern payment solutions like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.